This report is a part of the ECC-Net joint project on cross-border car purchase and registration.
Whereas the legal guarantee is mandatory under EU consumer law, the commercial warranty is a voluntary service offered by the seller or the producer, sometimes even by a third party. Is it always that beneficial?
Chargeback in the EU/EEA A solution to get your money back when a trader does not respect your consumer rights.
The Report of the European Consumer Centres' Network (ECC-Net) - E-commerce Report 2010-2011.
The existence of a well-functioning ADR scheme is key for reaching a high number of mutually satisfactory solutions. This report by the ECC-Net aims to establish an overview of the current situation regarding ADR in the air passenger rights (APR) sector and to develop recommendations.
The European Consumer Centres Network (ECC-Net) launches the report “Air Passengers Rights Report 2011 – in the aftermath of the Volcanic Ash Crisis”. The report focuses on several aspects regarding air passengers’ rights in the EU today, in particular during 2010.